Privacy Policy

Who we are

Ethereal Hospitality (“Ethereal Hospitality”, “we”, “us”, or “our”) is a hospitality marketing studio and a division of Ethereal Media. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our services.

If you have any questions about this policy, you can reach us at info@etherealmedia.co.

Information we collect

We collect information you provide directly to us — for example, when you fill out our contact form, request a proposal, or email us. This may include your name, email address, phone number, business name, and any details you choose to share about your venue or project.

We also collect limited information automatically when you browse the site, such as your IP address, browser type, device information, pages visited, and referring URLs. This is collected through cookies and similar technologies (see “Cookies and analytics” below).

How we use your information

We use the information we collect to respond to your inquiries, provide and improve our services, send you information you’ve requested, operate and secure our website, and comply with our legal obligations.

We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

We may use third-party analytics providers that set their own cookies and process usage data on our behalf.

How we share information

We share information only with service providers who help us operate our business (such as hosting, email, analytics, and scheduling tools), and only to the extent needed to provide those services. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

Embedded media on this site (for example, videos hosted by third parties) may collect information about your interaction with that content under the third party’s own privacy policy.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to maintain our business relationship with you, and to meet our legal and accounting obligations. When information is no longer needed, we delete or anonymize it.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to opt out of marketing communications. To exercise any of these rights, contact us at info@etherealmedia.co and we’ll respond as required by applicable law.

You can unsubscribe from marketing emails at any time using the link in those emails.

Data security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction).

Links to other sites

Our site may link to other websites, including Ethereal Media. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Significant changes will be communicated where appropriate.

Contact us

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at info@etherealmedia.co.